ONLINE PRIVACY POLICY      

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Within Therapy Solutions (WTS) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website at www.withintherapysolutions.com (hereafter, the “Website”) or make use of our online services, and what we will and will not do with the information we collect.

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This Policy applies to Within Therapy Solutions, and it governs any and all data collection and usage by us:

• On or through this Website.

• In email, text, and other electronic messages between you and this Website.

• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Policy.

 

It does not apply to information collected by Within Therapy Solutions offline or through any other means, including on any other website or social media platform profile operated by Within Therapy Solutions.

 

Please note that this Policy does not govern the collection and use of information by companies that Within Therapy Solutions does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

 

Please read this Policy carefully to understand our policies and practices regarding your “Personal Information” (as defined below) and how we will treat it. If you do not agree with our policies and practices, your only choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the Policy periodically for updates.                         

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Information We Collect

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We collect several types of information from and about users of our Website, including log data, device data, and Personally Identifiable Information.

 

Log Data

 

When you visit our Website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (“IP”) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

 

Device Data

 

We may also automatically collect data about the device you’re using to access our Website. This data may include the device type, operating system, unique device identifiers, device settings, and location data. What we collect depends on the individual settings of your device and software.

 

Personally Identifiable Information

 

It is always up to you whether to disclose Personally Identifiable Information (“PII”) to us, although if you elect not to do so, you may not be able to make use of the full functionality of the Website. This Website collects various types of PII, such as name, postal address, email address, telephone number, date of birth, and other identifying information that you choose to share with us by which you may be contacted online or offline.

 

In addition, Within Therapy Solutions may have the occasion to collect anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, which is not considered PII, though it does often feel personal. However, it is anonymized statistical data and will not identify you.    

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How We Collect Information

 

Information We Collect Automatically

 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, as described above. The technologies we use for this automatic data collection may include cookies, flash cookies, or web beacons. The information we collect automatically is statistical data and does not include PII, but we may maintain it for any of the reasons listed within this Policy.

 

Information You Provide Directly to Us

 

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website; or

• Records and copies of your correspondence (including email addresses), if you contact us.

 

Information Provided to Us by Third Parties

 

If we receive PII about you from a third party collecting this on our behalf (i.e., through a website plug-in), we will protect it as set out in this Policy. If you are a third party providing PII about somebody else, you represent and warrant that you have such person’s consent to provide the PII to us.

 

Data Collection Policy

 

The technologies we use for automatic data collection on this Website may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website;

• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies; and/or

• Web Beacons. Pages of the Website, and our emails, may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit Within Therapy Solutions, a Licensed Clinical Social Worker Corporation, for example, to count users who have visited those pages, or opened an email, and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

 

“Do Not Track” is a preference you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. We do not currently respond to, or honor, Do Not Track signals or requests from your browser.

 

Some content or applications on the Website are served by third-parties, including content providers and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use their content or applications on our Website. The information they collect may be associated with your PII, or they may collect information, including PII, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

 

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

 

Why We Collect Information and For How Long

 

We are collecting your data for several reasons:

• To enable you to access and use our Website;

• To contact and communicate with you;

• To provide you with the services you have requested;

• To prevent fraud;

• For internal record keeping and administrative purposes;

• For analytics, market research, and business development, including to operate and improve our Website;

• To offer additional benefits to you, including but not limited to, sending you promotional emails containing information we think may be of interest to you;

• To fulfill any other purpose for which you provide your information and consent; and/or

• To comply with our legal obligations and resolve any disputes that we may have

 

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your PII for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

 

Use of Information Collected

 

Within Therapy Solutions does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names or any other PII to any third parties.

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Disclosure of Information

 

Within Therapy Solutions may not use or disclose the information provided by you except under the following circumstances:

• as necessary to provide services you have requested or to otherwise fulfill the purpose for which you provide it;

• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations (i.e., a Business Associate Agreement) to keep PII confidential and use it only for the purposes for which we disclose it to them. These third parties include, but may not be limited to: Information Technology (“IT”) service providers; data storage, hosting, and server providers; analytics companies; marketing or advertising providers; professional advisors; payment systems operators; debt collectors; and/or our legal counsel and/or prospective legal counsel.

• in other ways described in this Policy or to which you have otherwise consented;

• in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

• as required by law, or in response to a subpoena or search warrant;    

• as necessary to enforce the Terms of Service;

• for any other purpose disclosed by us when you provide the information;

• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Within Therapy Solutions’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which PII held by Within Therapy Solutions about our Website users is among the assets transferred. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your PII according to this Privacy Policy;

• as necessary to maintain, safeguard and preserve all the rights and property of Within Therapy Solutions.

 

Non-Marketing Purposes

 

Within Therapy Solutions greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Within Therapy Solutions products and services). In certain circumstances, we may use our Website, newspapers, or other public means to post a notice.

 

Children Under the Age of 13

 

Within Therapy Solutions's website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. If you are under 13, do not use or provide any information on this Website. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. If you believe we might have any information from or about a child under 13, please contact us at info@withintherapysolutions.com.

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Your Choices

 

We strive to provide you with choices regarding the PII you provide to us. The following mechanisms should help to provide you with control over your information:

 

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may be inaccessible or not function properly.

• Unsubscribe or Opt-Out. All users and visitors to our Website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our Website please send an email that you wish to unsubscribe to info@withintherapysolutions.com. Within Therapy Solutions will continue to adhere to this Policy with respect to any personal information previously collected.

 

If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

 

Accessing and Correcting Your Information

 

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you can review and change your Personal Information by sending us an email at info@withintherapysolutions.com to request access to, correct, or delete any information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or regulatory requirement, result in fraud, or cause the information to be incorrect.

 

California Privacy Rights

 

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of your Personal Information with third parties for their own direct marketing uses. California’s “Shine the Light” Act provides that you have the right to submit a request to us at our email address in order to receive information on the categories of customer information that we shared and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year. To obtain this information, please send an email message to info@withintherapysolutions.com with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you in your email address in response.

 

Please be aware that not all information sharing is covered by the Shine the Light requirements, and only information on covered sharing will be included in our response. Please note that we are not subject to the CCPA/CPRA based on our current operations.

 

Notice to European Union Users

 

Within Therapy Solutions's operations are located in the United States, and services are offered only to clients within the State of California. This Website is not intended to target any consumers outside of the State of California, and may not be suitable for you if you are located outside of the United States.      

 

Security

 

Within Therapy Solutions takes precautions to protect your information. Wherever we collect sensitive information (e.g. credit card information) on this Website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information once it has been decrypted. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to PII. The computers and servers in which we store PIIare  kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's PII under our control.

 

The company also uses Secure Socket Layer (“SSL”) for authentication and private communications to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

 

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your PII, we cannot guarantee the security of your PII transmitted to our Website. Any transmission of PII through the Internet is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

Acceptance of Privacy Policy    

 

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

 

By using this Website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy. If you are not in agreement with the Policy, then you should refrain from further use of our Website. In addition, your continued use of our Website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

 

How to Contact Us

 

If you have any questions or concerns regarding the Privacy Policy related to our Website, please feel free to contact us at the following email, telephone number or mailing address.

 

Email: info@withintherapysolutions.com

 

Telephone Number: (916) 234-6581 (please note, this is not a toll free number)

 

Mailing Address:
Within Therapy Solutions
4070 Bridge St, Suite 5
Fair Oaks, California 95628